Smart Reports

Your key metrics of telephone communication in one place. Real time dashboards, reports, charts.

Wallboards

Wall Boards

Wallboard shows real time status updates of calls. Teams can be aware at all times on whether they are working efficiently and keeping up with the call flow.

Hourly Incoming Call Distribution

ourly Incoming Call Distribution

Dashboard widgets displaying hourly call distributions, active calls, call by departments and much more. 

Overall Call Activity By DDI 

Overall Call Activity By DDI

See overall incoming and outgoing call activities by DDIs. The report also output stats for missed and abandoned calls.

Weekly Call Activity

Weekly Call Activity

Daily, Weekly and Monthly call activities by extension, department etc.

Advanced Filtering 

Advanced Filtering

Filter by date, extension, DDI, call types, departments, divisions, cost centres and much more.

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