Let us create a powerful and customized virtual receptionist solution to satisfy the needs of your business.
Call answering services with call screening and client intake forms, valuable call screening by a skilled virtual receptionist who meets your chosen client assessment guidelines and procedures.
Acquire all of the accurate and vital information on the first call responded via your virtual assistant, now not the follow-up call.
Professional answering service available 7 days a week, day and night with our advanced 24/7 answering service.
Convert greater callers into customers with an instantaneous response to opportunities as they arise.
Delegate routine inquiries about your business and services for your digital receptionist.
Wavetel has virtual receptionist and answering service solutions whatever the size of your business or industry, whether you’re, sole trader, a startup, medical professional, Estate Agent, Clinic, franchise, or Charity, we will customize our service to capture key information to fit your specific needs.
When you choose to be "available for call transfer," as opposed to selecting "do not disturb", our receptionists will use your "Find Me" numbers (home office, mobile, office extension, hotel room, etc.) to locate you and introduce the call. Based on your preference/availability, our receptionist will either transfer the call to you or take a message. Your "Find Me" numbers may be updated online by you at any time.
If you are unavailable, don't wish to take a call or on a status of "Do Not Disturb", your friendly receptionist takes a message and you receive it immediately via email and/or SMS, based on each staff member or department's preference.
Calls may be transferred to a colleague or department (i.e. Sales, Accounts, Support), using a phone number directory or as you instruct.
Our receptionists can also provide callers with the information you place on file about your business (i.e. what your business does, company website, postal or street address, directions to your location, fax number and, if you are away when you expect to return).
You can contact us for more details